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Customer Testimonials

We realize that you can buy your triathlon clothing and gear pretty much anywhere. So why should you purchase from PowerTri.com? We believe that our customer service sets us apart from the rest. But don't just take our word for it. Here's what a few of our customers had to say.


"I would like to say thank you for shipping out the package and your wonderful customer service.
You guys are great!"
Dixon - El Monte, CA

"Thanks, Ryan.
I have to tell you, if I were giving awards out for the best customer service oriented company that I ordered from during the holidays ( and it was alot!) I would give your company the gold medal!!!
I have put your site on my "favorite list."
Debbi - Ebensburg, PA

"Great!!!!
Thanks for all your help and for your constant up-dates! What great customer service you have!
Thanks again,"
Kelly - Carson City, NV

"The other day while swimming I realized that I had not thanked you for getting me the suit so quickly. I really appreciated it. On race day the air temperature was in the fifties and the lake was very cold. The suit worked great.
Thanks again.
David - Minneapolis, MN

"What a nice surprise when I opened the mail today and found the body glide. Thank you so much. That was so thoughtful; I really appreciate the support and fantastic customer service. You have a customer for life!! Thank you again :-)
Regards,"
Suzanne - Farmington Hills, MI

"I wanted to thank you for your quick responses to my emails. I appreciate your awesome customer service."
Cathy - Morgan Hill, CA

"Thank you so much for the follow-up. The wetsuit fit perfectly and was a life saver during the mile swim. I couldn't have made it without the suit.
I will surely recommend PowerTri.
Thanks for the great communication,"
Tim - Westlake, OH

"You guys (&gals) are the greatest!
I'll certainly buy from you again... :-)"
Linda - Ashburn, VA

"Thank you so much for helping me out! I really like the shorts and they will work just fine. I will be shopping with you again next season for the shorter version.
Again, thanks for the help!!!"
Jennifer - Oxford, MI

"Many, many thanks for your great SERVICE I appreciate very much I hope I will make other shopping with POWER Tri.
best Regards"
Fathi - Vienna, Austria

"Thanks for the follow up. You guys are the best!"
Mike - West Bloomfield, MI

"Top is perfect, thanks for your above-and-beyond help. Have a great day!"
Jeannine - Minneapolis, MN

"JAMIE, U R the BEST!!! Thanks for the good wishes!!"
Larry - East Grand Rapids, MI

"Jamie - got the order today - thanks very much for the prompt, professional service!!!"
Jonathon - Snohomish, WA

"Jamie. You folks have been just wonderful. I really appreciate it. I did my first tri on Sept 29th, and I have to say, I'm addicted. And your customer service has earned you a client for life."
Lindsay - Washington, DC

"Jamie, I received the goggles the other day and after using them for one swim session found that I am very satisfied. What I wanted to convey to you however, was the surprise I received at both the email and enclosed note I received from your company. It was a very personal touch and certainly conveys to me the desire of PowerTri.com to connect to and satisfy their customers. You can be assured that I will utilize PowerTri.com again as a need arises.
Thank you,"
Allison - Flandreau, SD

"Hi Jamie,
Just wanted to let you know that my order was at my house when I came home from work on Friday. What a surprise! I cannot believe how fast it came. The Zoot top and shorts fit perfectly and are of even better quality than I expected. I am thrilled with the products and your service. I will certainly recommend PowerTri to my other tri geek friends here in Vermont. Thanks so much!"
Lindsay - Waterbury, VT

"Wow am I impressed with the service I received on my recent order. The feedback was appreciated, the swiftness of delivery was amazing and the inclusion of the "gu" was a delight. You certainly exceeded my expectations. I train with a group and will certainly pass along my great experience with PowerTri."
Linda - North Redington Beach, FL

"I just wanted to thank you for my recent order. When I placed my order Friday night I never expected that I would have the items on Monday. And, I really appreciate all the personal touches PowerTri used - e-mail informing me items were sent and thanking me for the order and the handwritten thank you on my receipt. I am always looking at biking and triathlon equipment on-line. PowerTri will now be my first stop!"
Darren B - Williamsburg, VA

"Ryan,
Thank you very much. I appreciate your excellent customer service. I will order from your company again, as well as recommend PowerTri to people I know. Kind regards"
Ken - Paso Robles, CA

"Ryan,
Shoes arrived today, thanks very much for the speedy service, the professional approach, and good communication.
Cheers"
Dave - Victoria Point, Australia

"Hi Ryan
Just wanted to say that my order arrived last Wednesday less than a week after I placed it. The Zoot gear is great, I'm really happy with the items and the service. Its also a lot cheaper than purchasing in Australia!
Many thanks"
Shelley - Sydney, Australia

"My shoes have just arrived this morning, thank you! I ordered them on Wednesday and they came across the entire planet to arrive on my desk this morning, very impressed! :)
Thanks very much, will definitely be ordering with you guys again and telling all my training buddies about Powertri!
Kind regards," Tim - Auckland, New Zealand

"Thanks Ryan for your excellent service. Suit arrived today in Canberra and I am delighted with it. Can't wait to try it out. We're in summer here.
I will be using Power tri again.
Regards and Best Wishes"
Jim - Canberra, Australia

"Your customer service is fantastic!! I will be ordering from you in the future!"
Cathy - Chapin, SC

"Dear Ryan:
Thank you for your prompt response. I just wanted to let you know I really appreciate your customer service. I have had such poor service and response from several different places recently I was getting discouraged! You have been a pleasure to deal with and have restored my faith in online retailers.
Thanks again!"
Ellen - Philadelphia, PA

"Hi!
I just wanted to say what a great shopping expereince i had with powertri. Fast service, a personal note and even a treat with my order.
Just want to say thanks and that i will be back!"
Tia - San Antonio, TX

"Thank you so much for your wonderful service!
After living in the UK for 3 years (originally from Australia) I have become used to crappy service - in this situation, I wouldn't have heard anything for weeks! This was a welcome surprise. Thank you.
I will be certainly reccommending you to my buddies in the US, and also people in my Tri Club here in London.
Thanks once again."
Nathan - London, UK

"Thanks again for your patience and perseverance!
You guys are great. Never get this level of service anywhere anymore!!
It's appreciated."
Jack - Sacramento, CA

"Just wanted to say "thank you" for such quick service. I placed my order on Sunday (I think) and it arrived in Georgia today. I also wanted to tell you how much I appreciate the conservative packaging -- it was all I needed. Too often I receive a HUGE box full of paper for a small product. I will definitely shop with you again and have already tweeted about my experience with Powertri.com.
Oh, and lastly, I love your podcasts. That's how I came to know about you.
Best to you!"
Kim - Athens, GA